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Privacy Policy

Last updated: March 2026

Information We Collect

We collect information you provide when creating an account (name, email, password), organization details (fire company name, address, phone), and event data (routes, stops, schedules).

For community subscribers, we collect email addresses and optional names provided during event sign-up with explicit consent.

How We Use Your Information

  • To provide and improve our event planning platform
  • To send event reminders and notifications you've opted into
  • To provide customer support
  • To maintain platform security and prevent abuse

Data Isolation

All organization data is tenant-isolated. Each fire company can only access their own events, routes, subscribers, and team members. Platform administrators have access for support purposes only.

Data Security

Passwords are hashed using bcrypt. All API endpoints enforce role-based access controls. Database connections use encrypted transport. Admin mutations are audit-logged.

Email Communications

Subscriber emails use double opt-in confirmation. Every email includes an unsubscribe link. We do not sell or share email lists.

Contact

For privacy questions, contact us through the contact form on our website.